Service descriptions

The service descriptions of the SHD Group, available as PDF downloads. All documents are currently available in German only.

ERP solutions

Service description for ERP solutions (07/2026)

Planning solutions

Service description for planning solutions (07/2026)

Infrastructure, cloud and managed services

Service description for infrastructure, cloud and managed services (10/2026)
Supplementary terms and conditions for the use of Microsoft Azure (10/2026)
Notes on the use of Microsoft Online Services (Office 365) (10/2026)
Contact details of service providers (10/2026)